This webinar is designed to help you understand the evolving landscape of Medicare in the aftermath of the COVID-19 pandemic. This session will cover essential updates and changes to Medicare policies, benefits, and enrollment processes that have emerged due to the ongoing impact of the pandemic with collaboration and help of United Healthcare.

Presenters:

Melissa Slade is the founder of Complete Life and Health Insurance Agency, LLC, and has been an insurance broker since 2010 serving counties in the Houston area for 14 years. Melissa is a graduate of Baylor University with a Bachelor of Arts in Business Administration. She has been an advocate in the healthcare industry since 2003, taking care of patients working in healthcare administration and now as an insurance broker. With the experience Melissa has, she can assist clients in applying for state and federal benefits, finding the right coverage for her clients, and help them coordinate their healthcare within their insurance plan. However, her services go well beyond enrollment.

Lloyd Wiles has been in the insurance arena for 9 years with a focus on Medicare Advantage, Supplemental, Medicaid, and Prescription Drug Plans. He started his Medicare Journey with United Healthcare as a Customer Service specialist, Medicare & Medicaid Subject Matter Expert, Site Supervisor, and Account Manager with Military & Retirement Members.  Afterwards, at Kelsey Care Advantage, he served as a KCA Sales Manager and then transitioned over to a Medicare Sales Broker. He is now the owner of Wiles Healthcare Solutions.